Validated terms

Terms and conditions for website use, catalog, quotations and services

Rules governing the use of the website and the business flows related to catalog browsing, quotation requests, services, payments, deliveries, warranties and financing.

Last updated: 2026-06-15

Operator identification

The website https://i-me.com.co operates under the I-ME International Medical Enterprise brand and corresponds to INTERNATIONAL MEDICAL ENTERPRISE. IME. S.A.S., a Colombian biomedical technology company.

The company publishes its legal and commercial identification details, including tax ID, registration data, principal address and corporate contact channels.

Website nature

The website publishes commercial and technical information about biomedical equipment, consumables, support services, maintenance, installation, training and indicative financing.

Website information does not constitute medical advice, clinical diagnosis, irrevocable offer, or legal or financial advice unless a formal written proposal expressly states otherwise.

Quotations, pricing and availability

Requests submitted through forms, email, WhatsApp or any website channel do not amount to automatic acceptance of a sale. Every quotation is subject to availability, technical review, pricing conditions, taxes, logistics and internal approval when required.

Final prices, lead times, warranties and conditions are confirmed in each formal proposal and may vary according to market conditions, supplier changes, imports or technical requirements.

Payments and e-commerce

If online payments are enabled, price, stock, currency, taxes and final order terms must be validated server-side before redirecting the customer to the selected payment gateway.

A transaction is deemed approved only after valid technical confirmation from the payment gateway and I-ME systems. A payment attempt or screenshot is not final proof of approval.

Deliveries, installation, warranties and support

Delivery, installation, commissioning, training, maintenance and support conditions depend on the type of product, city, technical complexity and the scope agreed in the formal proposal or invoice.

Warranties are governed by the proposal, manufacturer documentation and applicable law, and do not cover misuse, unauthorized intervention, accidents, normal consumable wear or operating conditions outside specification.