Validated policy

Privacy policy and personal data processing

Policy governing personal data collected by I-ME through the website, forms, quotations, orders, support and commercial communications.

Last updated: 2026-06-12

Controller identification

The data controller is INTERNATIONAL MEDICAL ENTERPRISE. IME. S.A.S., commercially identified as I-ME International Medical Enterprise.

Public contact details include tax ID 901871720-1, registered address in Envigado, Antioquia, Colombia, and the official contact email for privacy-related matters.

Legal basis and scope

This policy is interpreted under Colombian data protection rules, especially Law 1581 of 2012 and the related regulatory framework, together with any applicable consumer and e-commerce rules.

It applies to personal data collected through website forms, quotation requests, orders, payments, technical support, maintenance, warranties, commercial communications and technical security logs.

Personal data processed

I-ME may process identification and contact data, institutional or commercial information, transactional information required for orders or payments, and technical records necessary for security, fraud prevention, auditing and website operation.

The website is not intended to collect patient records or other sensitive health data. If such information is provided voluntarily, it must be handled only within the legal and operational framework that applies.

Processing purposes

Personal data may be used to answer requests, prepare quotations, coordinate orders, deliveries, installation, support, warranties, billing, payments, commercial follow-up and after-sales service.

Data may also be used for fraud prevention, legal compliance, operational traceability and commercial or informational communications whenever there is a valid authorization or legal basis.

Data subject rights

Data subjects may access, update, rectify or delete their data, request evidence of authorization, revoke consent when applicable and file inquiries or claims with I-ME and the competent Colombian authority if needed.

Requests related to privacy and data rights may be submitted through the official channel informed by the company.